Shipping


1. Delivery

1.1 Deliveries will be made by Australia Post to the address stipulated in your order. 

Your order will be shipped 1 - 2 business days after the payment is received. We will attempt to ship your order at the earliest possible availability.

You must ensure that someone is present to accept delivery. Only one delivery attempt is included in the shipping fee and additional delivery attempt will be charged with $ 25.00 per attempt. In some cases it might be better to nominate a work/business address for this reason.

1.1.1 All deliveries will be sent to the street address nominated at the time of placing your order or making a purchase. If you would like delivery to a PO Box or your nearest Post Shop please be sure to specify this clearly in person or via email to shop@semipermanent.com at the time of placing your order/purchase. In this case, goods will be delivered with tracked Post. If collecting from the Post Office please be sure to take your ID with you when picking up the item.

1.2 If we are unable to deliver your order after two calls by our carrier, we will notify you to try to arrange an alternative date for delivery, convenient to you. If we have failed to contact you after 10 days from the first time we attempted delivery, we will cancel your order and return money paid for the goods. We will retain any charge we made for delivery.

1.3 We may deliver the Goods in instalments if they are not all available at the same time for delivery.

1.4 Goods are sent at our risk until signed for by you or by any other person at the address you have given to us.

1.5 Goods are sent by post or courier. We will send you a message by email to tell you when we have despatched your order.

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2. Foreign taxes, duties and import restrictions

2.1 If you are not in Australia, we have no knowledge of, and no responsibility for, the laws in your country.

2.2 You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.